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appealHave you ever found yourself in a situation where your health insurance isn’t covering what you expected it would? Sometimes mistakes are made, and just because your insurance carrier isn’t paying for something, doesn’t always mean that you will be left to foot the bill. There are steps that you can use to take action and to ensure that you receive the coverage you purchased. By filing an appeal or disputing a health insurance claim, you can hopefully change the outcome. Filing an appeal can sometimes feel like a daunting task and can seem like a hassle, but by following these tips, we hope to ease the process for you, so you know what to expect.

1. Read Your Policy

The most important thing that you can do when you are filing an appeal to a health insurance claim is read your policy. You should read your policy when you purchase it, then re-read from time to time so you are refreshed on the breakdown of your coverage. It’s also a good idea to review your policy before having any procedure. Doing so could help avoid a situation where you need to file an appeal. It’s also important to assemble all important paperwork, and keep an organized record of the details of your case (Who, what, when, where, why, how).

2. Try to Have a Main Contact at the Carrier

Having one contact can make the process easier for you. By doing this, you will not have to keep explaining your case to every person on the phone. Also, you may be able to build some rapport with your contact, which may inspire them to go above and beyond to help you.

3. Be Patient Approach in the Right Manner

Patience will be required whenever filing an appeal as the process can take some time. The insurance company will conduct extensive research to determine if your appeal is worthy. Going into the situation knowing that the process can take some time may help you with expectations. It’s also important to approach the situation in the right manner. In many situations in life, handling something in a positive, respectful manner can get you a lot further than having a negative attitude or having a chip on your shoulder.

4. Contact Doctors and Hospitals

Be prepared to contact doctors and hospitals, and do a little bit of investigating on your part. You may come to find that there was an issue with the provider and it was just a simple error.

5. Act fast

When filing an appeal, there may be a limited time that you have in order to file. Similar to a return policy when you buy at a retail store, you may only have a certain number of days to make an appeal.

Beware

If your claim appeal is with a network provider, by contract the insurer usually can only pay the network provider, not you. So if you pay the bill and are awaiting reimbursement, it can be complicated. Also, if you decide to not pay any bills and wait for the appeal process to finish, your credit may take a hit. Talk to your doctor or office that you are working with and let them know the situation. Try to keep them from sending your outstanding bills to collections.

If you have any more questions about what steps you should take when filing an appeal, please feel free to ask us or comment below! Having proper insurance is important whether you are at sea, or docked at a shipyard. MHG is your specialized broker when it comes to crew insurance. Our insurance specialists have the knowledge and experience to find the policy that works best for you. If you are interested in purchasing, or have any questions about yacht crew insurance or travel insurance, please contact us at +1 954 828 1819 or +44 (0) 1624 678668 or visit us online at mhginsurance.com. For more information on common yacht crew insurance terms, read our previous blog, “Yacht Crew Insurance Terms 101.”

Filing an appeal can sometimes feel like a daunting task and can seem like a hassle, but by following these tips, we hope to ease the process for yacht crew so they know what to expect.

boat show

The Fort Lauderdale International Boat Show is here which means one thing for exhibitors, BUSY! Overwhelming may be an understatement in terms of the amount of work that goes into having a successful show. If you find yourself stressing as the show approaches, take a deep breath, and follow some of these tips that may help simplify things and keep your eyes on the big picture; getting the most out of the show. Remember, boat shows can be a fun way to mingle and network with your peers in the yachting industry, those who are looking to get into the yachting industry, and let’s not forget those that go just to see all the boats. So have fun! 

Network!

 

Boat shows, or any similar types of events are a perfect time and opportunity to network with others in your profession. There aren’t many times during the year where almost an entire industry converges to one place, which is why it is important to take advantage of meeting people. Especially people that don’t work/live in your area. 

Time Management 

There is a lot going on all at once, and you only have a few days to cram in as much as you can. This makes it incredibly important for you to exercise time management in order to get the most out of the show. Create a schedule or agenda and keep track of any meetings or events that you are attending. This can help you see how much free time you will have, and if there is enough time in your schedule to attend other events. Also, this will help when it comes to manning the booth, by designating times that people must be present. 

Put Your Best Foot Forward

You only have one chance at a first impression. Having a clean and presentable booth can be the difference between someone stopping and talking to you, or someone that will just walk right on by. Just as important as your booth being presentable is your staff being presentable. They should be welcoming and engaged, not looking down at their cell phone the entire time. A good staff can be the difference of making a sale, and turning someone off. 

Utilize Social Media 

Since there is so much going on, any events you are hosting can get lost in the crowd. Post on social media where you will be located, pictures that may help people find your booth, and information regarding any events you would want people to attend.

Follow Up! 

The amount of people you can meet at a boat show is overwhelming. Collect business cards and contact information. Wait a week or two for people to return home and settle in and begin contacting them to follow up. It may be hard to remember everyone you meet, so don’t be offended if someone doesn’t remember meeting you. By following up you can remind them and begin to form a relationship.

Don’t forget, the Fort Lauderdale International Boat Show starts November 5th and ends November 9th! For more information on what’s what to be aware of when at a boat show, read our previous blog, “5 Things to Be Aware of When at a Boat Show”. If you are interested in purchasing Yacht Crew Insurance, or would just like to talk to us for more information or advice, please contact us at +1 954 828 1819 or +44 (0) 1624 678668 or visit us online at mhginsurance.com. MHG has the Insurance Specialists to get you, your family, or group, the best coverage for your budget.

How to Get the Most Out of the Boat Show if you’re an Exhibitor

yachtsIt’s no secret that one of the highlights of any boat show is getting to see some amazing yachts up close and personal. This is even more so at the Fort Lauderdale International Boat Show which takes place in the yachting capital of the world! While you may not be able to go on-board these vessels, getting to see them in person can give you a new appreciation of the size of these boats, and offer a new respect for the entire crew that it takes to keep everything running in check. Below is a list of the 6 largest yachts to look for when attending the Fort Lauderdale International Boat Show which takes place November 5th-9th, 2015. It should be noted that it is common for yachts to change plans at the last minute, so there is a possibility that some of these vessels may decide not to attend the boat show. Therefore this list may not be 100% accurate at the time of the show.


“Northern Star” 

“Northern Star” will be the largest superyacht at the show, and should be on every attendee’s list to see. She was built by Lurssen and is a whopping 247 feet long. See her at Sybass Slip 4, where she will be exhibited by Moran Yacht & Ship which is headquartered in Fort Lauderdale.

“Natita”

This 216 foot vessel was built by Oceanco in 2005 and refurbished in 2012. She is the Tri Deck model, and can accommodate up to 12 people. Her exhibitor is Worth Avenue Yachts which is located in Palm Beach, and will be located at Sails Marina Slip 1.

“Meridian” 

This mega-yacht was built in 2013 by Icon Ocean Going. “Meridian” is 205 feet, and can accommodate 16 people. The Exhibitor is YachtZoo LLC which is located in Fort Lauderdale, and will be located at Sails Marina Slip 3.

“Lady Lola”

“Lady Lola” was built by Oceanco and her exhibitor is Merle Wood & Assoc. who are headquartered in Fort Lauderdale. The location of this 205 foot yacht will be Hall of Fame North.

“Positive Carry”

Feadship is the builder of this 204 foot vessel. The location of “Positive Carry” will be Hall of Fame FD 22-26 and her exhibitor is Moran Yacht & Ship, which is located in Fort Lauderdale.

“Areti” 

This Trinity yacht was built in 2012 with the interior being done by the award-winning Patrick Knowles. She is a Semi Displacement model and her 197 feet can accommodate 12 people. The exhibitor is Burgess which is headquartered in New York, and will be located at Hall of Fame FD 4-6. 

Boat shows can often be a time where crew members to jump ship. Make sure that you maintain proper coverage through the process. Read our previous blog, “Yacht Crew Insurance Options While You are Between Jobs”, for guidance on what options may be best for you. Our insurance specialists have the knowledge and experience to find the policy that works best for you. If you are interested in purchasing or have any questions about yacht crew insurance or travel insurance, or would like some advice, please contact us at +1 954 828 1819 or +44 (0) 1624 678668 or visit us online at mhginsurance.com. Don’t forget, the Fort Lauderdale International Boat Show is almost here, see you there!

6 Yachts to Look for at the Fort Lauderdale International Boat Show

case studyHave you ever heard the saying, “You can learn the easy way, or the hard way!” Many say the best way to learn is through experiencing something that will have an impact on you, whether you personally experienced it, or someone close to you did. The important part is that whatever the impact was, it will motivate you to make the right decision. It could have been something bad that made you never want to go through that again, or something good that made you want to have the same result. The following is a case study of two different scenarios of clients who are experiencing the same issue. Both scenarios are handled in different ways, resulting in different outcomes.  

 

Scenario A

A client who takes a proactive approach to their health went in for their regularly scheduled ENG. During the screening portion of the physical, the doctor discovered a potentially harmful bacteria. Due to this client’s proactive nature of maintaining their health, the bacteria was caught before it had done any damage and they were able to have successful treatment with antibiotics. 

Scenario B

A client who doesn’t like to go to the doctor decided to skip their regularly scheduled ENG because the yacht they were on did not have it as a requirement. Several weeks later, they began experiencing stomach pains, nausea, and vomiting. They didn’t think much of the symptoms they were experiencing, attributing it to a stomach bug. A couple weeks went by and the symptoms continued to get worse. At this point, the client decided it was time to go to the hospital, where doctors discovered a developing stomach ulcer, caused by Helicobacter pylori. 

The Diagnosis 

Both clients had the same issue, an infection of Helicobacter pylori. Helicobacter pylori is a bacteria that can cause stomach ulcers as well as stomach cancer. Much like Herpes, it is present in many people, 85% of people to be exact, and can go an entire lifetime without causing any issues. Our client from Scenario A was able to notice the infection early enough and have it treated before any symptoms presented themselves. Our client form Scenario B had a different fate that may have been avoided if they had their regular physical exam. 

The Cure 

Going to the doctor can be a hassle, especially for a yacht crew member who may rarely be onshore to do so. However, getting your check-up is important to decide your overall health, as well as to detect any issues early enough so that something can be done proactively. Get a routine physical each year, even if your yacht doesn’t require you to do so. Otherwise it may be too late by the time you find out you are having an issue, even if you don’t have any symptoms. Having good medical insurance is crucial too because if any issues do arise, you may need costly medical treatment. 

For more information on some of the dangers you can experience while docked, read our previous blog, “The Dangers of Being Docked at a Shipyard.” MHG is your specialized broker when it comes to crew insurance. Our insurance specialists have the knowledge and experience to find the policy that works best for you. If you are interested in purchasing, or have any questions about yacht crew insurance or travel insurance, please contact us at +1 954 828 1819 or +44 (0) 1624 678668 or visit us online at mhginsurance.com.

Yacht Crew Case Study: Regular Screenings and Physicals Can Be Life Saving

flag stateEver wonder why a yacht or ship had a certain flag on the back of it? Or a certain city and country under the name of the ship? No, it’s not just a flag of their favorite country, or where they are headed next. Believe it or not, those flags and countries have a significant purpose in the maritime industry. A flag state, or flag of convenience, is the state that a yacht or ship is registered or licensed under. Meaning that they have to follow the laws of that state. 

 

Why Do Yachts and Other Vessels Need a Flag State?

If there were no flag states, then who would regulate vessels traveling through the seas? Where would their jurisdiction begin and end? Typically, a vessel needs to be registered under a flag state for international voyages. It’s considered illegal to sail the seas without being registered, much like it is illegal to drive without a license, so think of flag states like the DMV in the United States, or the DVLA in the United Kingdom. 

Why Is Choosing the Right Flag State so Important? 

Choosing the right flag state is very important. There is a reason many commercial vessels register their flags offshore. It can impact how successful you are as a business, by having to follow certain employment and tax laws and other variables that can keep money from reaching your bottom line. It can also have an impact on your liability and privacy. This is why it is typical for many vessels to register offshore with a flag state that may be more “lenient” with certain laws, in order for them to make their business as successful as possible, or for owners to save as much money as possible.

Open Registry vs. Closed Registry

There are different types of registries, open and closed. Open registries allow vessel owners to be registered under their flag of convenience, and can staff a crew of many different nationalities. A closed registry is open only to vessels of that particular nation and must employ crew from that nation. 

The Most Popular Flag States 

The most popular flag state is Panama, with almost a quarter of ocean vessels registering there. Other popular flags include Liberia, Marshall Islands, Malta, Singapore, and Hong Kong. For those that are curious, the most popular flag state for yachts is the Cayman Islands, and the most popular flag state for cruise ships is the Bahamas, with many cruise lines having their ships registered there. Part of the reason yachts and cruise ships are registered in these countries is because the Cayman Islands and the Bahamas have open registries, allowing them to hire large groups of people from around the world, while not having to follow strict employment laws, like the ones that exist in the U.S. or Europe. 

Do you work onboard a yacht or cruise ship and do you have marine crew insurance? Read our blog, “5 Things You Should Know About Crew Insurance.” If you do happen to have the insurance you need, do you know that you may need to precertify to make sure you have the coverage that you thought before heading into a procedure? Read a previous blog, “What Is Precertification?” for help. For specific medical questions or emergencies you should always contact your insurance carrier directly. If you have any general questions about precertification, your current plan, or are interested in purchasing marine crew insurance, contact us at mhginsurance.com or call us at +1 954 828 1819 or +44 (0) 1624 678668. Our insurance specialists have the knowledge and experience to assist and guide you to the best coverage for your budget.

What Is the Purpose of a Flag State?

Miami International Boat ShowThe Miami international Boat Show is here, and the Palm Beach International Boat Show is just around the corner, which means one thing for yacht crew, BUSY! Boat Shows can be a fun way to mingle and network with your peers in the yachting industry, those who are looking to get into the yachting industry, and let’s not forget those that want to go just to see all the boats. However, it can be quite a busy time for yacht crew with all the events, parties, and functions to attend. And that’s after working all day. There are some things you should be aware of when attending a Boat Show, especially if you are visiting from out of town, which can slip your mind in the midst of everything going on. Here is our list of things to be aware of when visiting a boat show.


1. You May Lose Your Health Insurance If Your Boat Sells 

Boat Shows are a great time with, big parties, events, speakers, and networking. It’s easy to forget the purpose of the show, to sell boats! If you are a crew member of a boat that was sold, it is possible you will lose your health insurance. Be sure to know what the aspects of your insurance plan are, and talk to your captain about what happens if your boat does indeed sell. If you do lose your insurance, it’s not the end of the world, we can help you with that!

2. Temporary Floating Docks 

Temporary floating docks could potentially be a hazard for someone who isn’t experienced walking on them.  They do not offer the same support as a permanent, sturdy dock, and can also be very narrow, weaving in and out of boats like a maze. Someone can easily lose their balance and fall in the water. For those who do have experience walking on docks like these, it is important not to be complacent, and always use caution. 

3. Over Indulgence

It can be very easy to over indulge at a boat show, or any gathering for that matter. Especially after working hard all day and wanting to enjoy yourself at night. With people handing you drink after drink, having a good time with those around you, it can be very easy to lose track of how many you may have had. Being a little intoxicated, walking on floating docks, being in an unfamiliar place, can be a sure recipe for an accident. If you are planning to indulge and don’t want to get too intoxicated, try having a drink and following it with water. 

4. Knowing Your Surroundings 

People travel to boat shows from all over the world. Many of those people aren’t familiar with the location, which may cause some problems. For one, if you have an important meeting at the show, you wouldn’t want to get lost and be late or miss your meeting. Another reason it would behoove you to familiarize yourself with where you are, is in the event of an emergency. It’s always a good idea to know where the closest hospital or Urgent Care facility is located. 

5. Stress 

With everything that is going on at a boat show it can be quite easy to get stressed. There are so many events packed into one short weekend, and let’s not forget all the work to be done on the yacht. You can be overwhelmed quickly. So try to remember to enjoy yourself and have a good time, and remember you are at one of the coolest events in the world!

Don’t forget, the Miami International Boat Show starts February 12th and ends February 16th, and the Palm Beach International Boat Show is March 20th- 23rd

For more information on what’s currently happening with Yacht Crew Insurance, read our previous blog, What Does Cuba’s Opened Borders Mean for Your Insurance? If you are interested in purchasing Crew Insurance, or would just like to talk to us for more information or advice, please contact us at +1 954 828 1819 or +44 (0) 1624 678668 or visit us online at mhginsurance.com. MHG has the Insurance Specialists to get you, your family, or group, the best coverage for your budget.

5 Things to Be Aware of When at a Boat Show

Cuba¡Hola Cuba! It might be time to brush up on your Spanish now that border restrictions between the United States and Cuba have been loosened. For those that don’t know, recently there was a shift in policy by the President of the United States easing travel restrictions between the U.S. and Cuba, which may soon open a wealth of opportunity for the travel and tourism industry, especially since it’s only 90 miles south of Key West. Many U.S. based insurance companies will begin to pay for claims and reimbursements that they previously never used to.  Does anyone know how to say insurance in Spanish?! 

 

Cuban Coverage 

As you could assume, many Americans, and possibly yachts, will be looking to include Cuba as a destination to see the beaches and other sites, since that it has been off limits for the past 50+ years. With many expected to travel to Cuba, statistics show that accidents are bound to happen, so it is important to know if your insurance provides coverage. If so, any expenses should be covered under the standard term of the policy that you have. So you will have the same coverage in Cuba that you would anywhere. As long as you are visiting under “legal” methods, your policy should provide you with coverage, depending on the carrier. 

Coming Soon 

It is important that you continue to check with your insurance agent whether or not your policy has changed yet. We know of three carriers that have said they will honor claims made from Cuba, and can only assume that others will soon follow. So if your carrier doesn’t cover now, it may very well in the near future. Insurance carriers will also be working over the next couple months to create a doctor network, which will be very helpful to yacht crew and tourists alike. 

Health Concerns

Keep in mind, many Americans more than likely have never been to Cuba, so it would be smart to be prepared for different scenarios. There could be health concerns such as the chikungunya virus that is prevalent throughout the Caribbean. Also, in the event that you do fall ill or require medical attention, be sure to keep vigilant to prevent any fraud. Don’t fall victim to being overcharged. For example, if you are paying $3000 for a checkup, your insurance is not going to reimburse you for that. This is just a consumer beware, not a need for concern, and definitely not an accusation against the Cuban medical environment. 

Keep in mind that all of the changes that are forthcoming are new, and new information can present itself at any time. Be sure to check in regularly to stay aware of any updates. 

If you have any questions about your yacht crew insurance plan regarding Cuba, or are interested in purchasing travel insurance or expat insurance, please contact us at +1 954 828 1819 or +44 (0) 1624 678668 or visit us online at mhginsurance.com.  For more information on crew insurance, read our previous blog, "5 Things You Should Know About Crew Insurance." MHG has the insurance specialists to assist and advise you, your loved ones, group, or business, on all of your insurance needs.

What Does Cuba's Opened Borders Mean for Your Insurance?

Smile, it’s the Holidays!

Smile Everyone wants to look their best in their holiday photos, but one thing that many people overlook is their teeth. Proper dental care has been shown to not only improve your smile, but it also has been linked to better overall health. If your insurance plan includes dental coverage, why not take advantage of it and take care of those pearly whites? Normally, dental insurance will include a cleaning 2 times per year, as well as basic x-rays and exams at no cost to you.  If the dentist finds cavities or other issues that need to be fixed, typically insurance will pay 50% or even 80% of the cost depending on what treatment you need. There is a limit on benefits every year, so it is important to read your plan carefully. In the meantime, here are 5 key benefits to taking care of your teeth, which hopefully will motivate you to get that perfect smile for 2015! 

 

1. Boosts Your Self-esteem and Confidence 

Decayed teeth and gum disease are often associated not only with an unsightly mouth, but very bad breath. Bad breathe can affect your confidence, self-image, and self-esteem. With a healthy mouth, that's free of gum disease and cavities, your quality of life is also bound to be better. 

2. May Lower Risk of Heart Disease 

Chronic inflammation from gum disease has been associated with the development of cardiovascular problems such as heart disease, blockages of blood vessels, and strokes. Experts stop short of saying there is a cause-and-effect between gum disease and these other serious health problems, but the link has shown up in numerous studies. 

3. Preserves Your Memory

Adults with gingivitis (swollen, bleeding gums) performed worse on tests of memory and other cognitive skills than those with healthier gums and mouths, according to a report in the Journal of Neurology, Neurosurgery & Psychiatry. Using an antibacterial mouthwash or toothpaste can help reduce bacteria in the mouth that can cause gingivitis. 

4. Reduces Risks of Infection and Inflammation in Your Body

Poor oral health has been linked with the development of infection in other parts of the body. Research has found an association between gum disease and rheumatoid arthritis, an autoimmune disease that causes inflammation of the joints. Experts say the mechanism of the destruction of connective tissues in both gum disease and RA is similar. Eating a balanced diet, seeing your dentist regularly, and good oral hygiene helps reduce your risks of tooth decay and gum disease. 

5. Helps Keep Blood Sugar Stable, especially if you have diabetes 

People with uncontrolled diabetes often have gum disease. Having diabetes can make you less able to fight off infection, including gum infections that can lead to serious gum disease. And some experts have found that if you have diabetes, you are more likely to develop severe gum problems than someone without diabetes, which may make it more difficult to control blood sugar levels. Reducing your risk of gingivitis by protecting your oral health may help with blood sugar control. 

 If you are interested in adding Dental Insurance to your insurance plan, contact MHG Insurance Brokers today at +1 954 828 1819 or +44 (0) 1624 678668 or visit mhginsurance.com for more information. Our insurance specialists have the experience to advise and assist you in selecting the best plan for you, and your family.

Smile, it’s the Holidays!

MHG53When it comes to international yacht crew insurance, being as open and forthcoming as possible, both before and during the time you are insured, can be critical to having a successful insurance experience. When you ask people about their medical status, the most common response is “I’m fine”. Unfortunately many people often... shall we say... “overstate” how healthy they are.  Normally, this will not bode well once a claim against insurance is made. 

 

Let’s review the 5 most common pitfalls: 

1. Non-disclosure of a past medical condition

Not only can this be a dangerous situation for you and your fellow crew, but it also sets up a scenario where in a worst case, your insurance could be cancelled. Insurance enrollment forms are a contract, and misrepresentation or incomplete information can render your insurance policy void. It’s important, no matter how minor it may seem, to disclose your entire medical history (and keep a file).

2. Non-disclosure of an ongoing medical condition 

Accurately representing your health to the insurance company (and even your insurance broker) is really important. Many people don’t realize that taking a regular prescription drug is significant in the eyes of the insurer.  When the claims start coming in for the cost of those medications, the insurer is most certainly going to start asking questions and that’s likely to take you down the path of having your claims denied. With all of the necessary information, we can provide you with personalized support that works for you. 

3. Overstating the recovery of a previous illness or injury 

It’s important to be careful about saying, “I’m fine” after recovery from an illness or injury. This is particularly important with back, shoulder and neck injuries.  With the work that you do, we often see crew returning to work before they really should and that doesn’t always give the body time to fully recover. Not being in pain, may not mean you are fully recovered. 

4. Non-disclosure of all the facts at the time of claim

If you have an injury or illness and you need to make a claim, it is important to fill out the claim form completely with as much detail as possible surrounding the circumstances.  This may include an incident report, or possibly a police report(!) along with your own personal narrative, which can be valuable.  Withholding information usually will simply result in your claim being delayed or otherwise declined.

5. Waiting until you have insurance to see a doctor     

This is the most critical item of all the pitfalls, when it comes to your wellbeing.  Do not delay seeking medical attention until you have health insurance. Not only are you putting your health at risk, but once you do see the doctor, the insurance company will probably not pay your claim because you had the condition prior to purchasing insurance. This is a standard clause in most international insurance plans, the language says something to the effect that treatment should have been sought previously by a prudent person. So please be prudent! The key to a successful insurance experience starts from the very beginning and goes all the way until you are no longer in need of health insurance. 

The MHG team looks forward to seeing you at the Fort Lauderdale International Boat Show and will be on hand to answer all of your questions about yacht crew insurance, US health insurance, sick pay / disability income, life insurance and travel insurance. See you at booth 727B located in the USSA Pavilion located in the Yachting Tent! If you’re not attending the show and are still interested in learning more about the different types of insurance that we offer, please call MHG Insurance Brokers at +1 954 828 1819 or +44 (0) 1624 678668 or visit us online at mhginsurance.com to find the insurance plan that perfectly meets your needs.  

Yacht Crew Insurance: Putting All the Cards on the Table

resume imageThe yachting industry is entering a busy season of boat shows and symposiums. Our yacht crew insurance clients, especially captains, have been chatting with us about the best ways for crew to find their perfect job. With their help we have put together the following tips on creating the perfect multi-national resume for the marine industry. Building a Resume or Curriculum Vitae (CV) can be a difficult and daunting task. A resume directly represents yourself to an employer, and many times it is a first impression. Add to that, the multi-cultural  environment of our industry and the task becomes more difficult. You should demand it be unparalleled, filled with professional experience, qualifications, strengths, and key skills catered toward the job you want. You wouldn’t go to a job interview poorly dressed and unprepared, so why treat your resume that way? Get your resume looking like it’s dressed to the nines by following these helpful tips. 

 

Absolute Musts 

There are a few things you must include when it comes to building a yacht crew resume that you may not think about. 

1. Include a photo.  

If you have ever worked in an office, you know that this is not a norm in the corporate world, but in the yachting industry, appearance is important. Your photo should signify that you are friendly and professional. If you have a uniform from your current or previous job, that would be the best option to wear. No sunglasses! Take a look at this photo of our own employee, Johanna as a good example

2. State your nationality and any visas/ work permits you carry.  

3. Note all languages you speak (don't forget your mother tongue!) 

4. State whether you are a smoker or not (and quit if you are!)  

It doesn't really pay to lie here. You will have to live and work side by side with the other crew, so eventually habits will surface.

5. Clearly define your objective.  

Make sure your objective matches the job that you are applying for. You don't want to state your objective is to become a Captain if you are applying for the job of 1st Mate. 

6. List your yachting qualifications.

If possible, include the number of nautical miles traveled. It's not necessary, but as captains scan resumes, if your number is high, it could give you a leg up on the competition. As you consider your yachting qualifications, be sure to include the size and type of boat, the time you spent at the position, the position(s) held, and the locations you covered during your time onboard. If you have any unique experiences to share, consider adding them. One good friend served as Chief Stew on a 162m. yacht in the Mediterranean. When the boat hit issues during a storm, she followed evacuation protocol ensuring the safety of all crew and guests onboard. Engineers will need to include technical information for each boat, Chefs could include any specific events or unusual situations, and so on. 

7. List your experience. 

Should you have any experience outside of the yachting community, here is where you would include it. If your experience is extensive, this is a good area to cut.

8. List your education. 

Obviously if you have maritime education, that should go first. If you have university experience, be sure to state it. If not, it can be helpful to include high school (or equivalent) experience. Be sure to clarify the type of school; we work in an international and multicultural industry and names and titles of schools or accreditations are not always clear. 

Absolute Don't

For one, it’s especially important that you don’t lie about any of your experience. The industry is small - captains communicate - and eventually they will find out. 

Structure and Layout 

When it comes to building and structuring your resume’s layout, it is important to ensure your resume is easy to read - the most important things should stand out - and easy to scan. Most captains collecting resumes at the Fort Lauderdale Yacht Symposium & Job Fair will collect a stack of resumes. To stand out and create a great first impression, make sure your resume gives an organized, clean impression. Keep the length to one page, unless you are a very experienced professional who is applying for a very experienced position, then you can use more than one page,  but no more than two! Don't overcrowd the page, make sure you list the most important elements first, and provide contact information for you that is up to date (we recommend including an email address and Skype address, but leaving a mailing address off as your resume could be kept in the boat files for a while and you may have moved on by the time they reach out to you). Don't use more than two fonts or overuse the bold or italic fonts and more than anything CHECK YOUR SPELLING. 

What else should I include? 

Include interests and hobbies. When interviewing for most jobs or careers this wouldn’t be a factor, but again, considering you spend all your time on the boat, captains or yacht owners may want to grasp what you do in your spare time. This can be especially helpful when it comes to your interview. Having something in common with your interviewers can help you to build a good rapport and let them see the ways you would be a good fit for the boat. 

No one likes a Big Ego 

The culture in the U.S. expects job prospects to act confident when building their resumes and attending interviews, whereas in Europe and other places throughout the world, the culture expects job prospects to be more humble and modest. As a result, being in an international career, try to find a middle ground between the two. A good tip to help in this aspect is to write as if you are writing your resume for someone else. For example, if you were writing a resume for a peer, you wouldn’t boast about them, you would be very direct and to the point. This also goes for any interviews or face-to-face meetings.

The Yacht Symposium & Job Fair (October 9-10, 2014) 

All of these tips and information will be incredibly valuable in preparation for the Yacht Symposium & Job Fair on October 9-10, 2014. The event will be held in the Fort Lauderdale Convention Center, where you can see me speaking from 3:30-4:00 pm on October 10th about Crew Health Insurance and the Maritime Labour Convention. 

The final word... 

Having a great resume on hand can make or break a career, no matter what the industry. When you save your resume, use a cloud document service like Google Drive or Dropbox so that you can easily share it from your cell phone no matter where in the world you are. And before you go in for any interview, always do your research, which leads to our question for you: 

Question: What was your best or worst job interview?  

The worst interview I ever conducted was one in which I asked, "Why are you a good fit for this position?" and the response was, "What is the position?"


Call MHG Insurance Brokers today at +1 954 828 1819 or +44 (0) 1624 678668 or visit us online at mhginsurance.com for help finding individual or group yacht crew health insurance plans that perfectly meet your needs!

Yacht Crew Resume Guide and Helpful Tips