couple reviewing life insurance claim paperworkLosing a loved one is a reality that we all dread. No one wants to get that phone call that forces them to begin the grieving process. With so many things crossing your mind, the last thing you may want to be thinking about is what the next step is in order to receive a death benefit from the deceased’s life insurance. Yet, there is a process you must go through to attain the payout which may help you when it comes to funeral costs, paying the bills, or putting money away for the kids. 


Where Do I Start?

Locate the policy for specific information about who to contact. It’s a good idea to keep the policies in a place that is easy to find. Once located, contact the insurance company and they should assign an agent to assist you through the steps you need to take in order to submit the claim. If life insurance was provided as a benefit from his or her employer, then contact the employer for the information. The policy will also tell you how much you can expect to be paid.

What Information Will I Need?

You will need to obtain the death certificate as well as any other necessary documents. All documents must be originals or notarized copies. Once all the paperwork is filled out and the documents are sent in, the insurance company will begin to process your claim.

How Long Can it Take to Process? 

Generally, the processing time is quick. Companies want to help those in need as quickly as they can. However, if any of the forms are not filled out correctly or the documentation is wrong, the claims process can turn into a lengthy one.

Are There Different Collection Options? 

There are different ways to collect the benefit. You can receive it in a lump sum, receive it in installments, or leave it to collect interest. Keep in mind that all payouts will be tax free. So if you are trying to avoid paying higher taxes by not selecting to receive the payout in a lump sum, it’s not necessary because you will receive the entire amount.

Can My Claim Be Denied? 

If the insurance company discovers that you were withholding information about a medical condition, there is a good chance your claim will be denied. That’s why it is crucial for you to disclose all information when buying the policy. Also, the insurance company can deny your claim based on the manner of death by the insured. Policies have a list of scenarios that will explain what can get your claim denied, so read the policy and follow directions! If you suspect that the deceased had a life insurance policy, but are unsure, contact the American Council of Life Insurance (ACLI). For a fee, they will investigate and try to locate the policy.

If you are interested in purchasing life insurance, or have any questions about your policy, or which policy would be best for you and your family, contact us at 954-828-1819 or visit us online at mhginsurance.com. We have the insurance specialists to assist and advise you on the best coverage for you and your loved ones at every stage of life.

How to File a Life Insurance Claim

retireDoesn’t it seem like whenever you visit some beautiful place, you never want to leave. Well, depending on the terms. I’m pretty sure that Tom Hanks couldn’t wait to get off that island in Cast Away. But if you are on holiday somewhere in the Caribbean, it’s not too hard to envision yourself calling that place “home” and truly “living the life.” That may be why it is becoming more and more popular for people to retire, and move to their dream destination to live out their golden years. But before you jump on that plane, there are some things you need to get squared away. 


Social Security and Other Retirement Funds 

If you lived and worked in the United States and are looking to retire abroad, your Social Security should follow you wherever you go. Also, your 401k, IRA, or any other retirement savings plan you may have administered during your working career should be available to you. However, you may have to get an account at a bank in your new country, or an international one.

Government Sponsored Health Care 

Unlike your Social Security, Medicare (or your countries equivalent) will not follow you to your new country. However, the good news is that in many cases, being a resident in your new country can make you eligible for its government sponsored health care plan. Also, most of the developed countries around the world have Universal Health Care systems, which can be better than what is offered in the U.S. The only con is that it can take a long time to get an appointment or see a doctor.

Insurance Options Local Health Insurance: Domestic health insurance won’t follow you to another country. And if it does, it will only offer a fraction of the coverage that it would have offered back home. So it would only make sense to keep your domestic plan if you planned on traveling back and forth to receive any medical services. In most countries, the local health insurance that is available is much like the one you may have had back home. Including a provider network that lets you know which doctors or hospitals the carrier will provide coverage for. One drawback to having a local plan is that in some cases, they will not write a new policy for you after the age of 63.

No Health Insurance: You have the option of having no insurance coverage at all. Thus meaning you would have to pay cash for everything. If you live in the Unites States, this may seem like a crazy idea given the fact that health care costs can be more than twice as much as other countries. But, even with costs in other countries being lower, this still may not be the smartest option.

International Health Insurance: International health insurance, also known as expatriate insurance, is essentially the same as your domestic health insurance, with coverage all around the world. So you would have coverage whether you are in your new home, or visiting your old one. This may be the best option of health insurance for most people that are retiring abroad. Especially for those who are over the age of 63 and cannot purchase a new local health insurance. 

Moving to a new country, no matter what stage in life can be an exhilarating experience. With so many tasks to complete in order to prepare yourself, it can be easy to forget some items. If you are interested in purchasing an international medical insurance plan, also known as expatriate insurance, please contact our insurance specialists at 1 954-828-1819 or +44 (0) 1624 678668 or visit us online at mhginsurance.com. We have an office full of expats, and others who have re-located, who can assist you and advise you about all the necessary steps to take when selecting the proper insurance for you or your family.

Want to Retire Overseas? What You Need to Know

United StatesLand of the free, home of the vacation? Visiting the United States is a great way to spend a vacation. The country has so much to offer, from amusement parks like Disney World, to big cities like New York City and Los Angeles, breathtaking natural sites such as the Grand Canyon, even tropical beaches in South Florida! There is something to do, no matter what type of vacation you are looking to go on. That may be the reason why the U.S. is the second most visited country in the world behind only France. With so many people traveling to the U.S, people are bound to have accidents, get sick, etc. So if a trip to the United States is in your future, here are 5 reasons to make sure you have sufficient health insurance coverage during your travels. 


The High Cost of Medical Care

There are places around the world that have government sponsored, affordable or free healthcare. While the U.S. has recently attained a government sponsored healthcare system, many would argue that it is anything but affordable for those who don’t have coverage. So whatever health care plan you have in your home country, likely will not work in the U.S. But better to be safe than sorry, and up with a medical bill that’s a few thousand dollars. For example, accidents happen, and you unfortunately fell and broke your leg while walking down the stairs of your hotel. The total cost of treatment could be as high as $2,500 without health insurance coverage. And if surgery is required, you’re looking at a total cost that could be over $15,000.

Accidental Death and Dismemberment 

Accidental Death and Dismemberment is essentially a fancy way of saying life insurance. You go through the similar process in selecting a beneficiary to receive a benefit in the event of your death or dismembering injury. No matter where you are traveling, it is a good idea to protect yourself and your loved ones in the event something happens to you.

Medical Evacuation/Repatriation 

Even though the United States has some of the best medical facilities in the world, it is possible that you may need to be medically evacuated to your home country in the event of a serious injury. Being medically evacuated from the U.S. can cost hundreds of thousands of dollars. I think that is a good enough reason to make sure you’re covered. Also, in the event you pass away on your trip, repatriation should cover or assist in the returning of your remains to your home country. Otherwise, your family could be left to foot the bill of transporting your remains back home, which could be quite expensive.

24/7 Assistance 

While visiting a foreign country can be one of life’s greatest adventures, it can also be a scary and stressful one. Especially when visiting a country as large as the United States of America. That being said, many travel insurance companies offer a 24/7 hotline that you can call in the event something has happened to you, you’re lost, or help with any travel details. This can be even more helpful if the language spoken in the country you are visiting isn’t the same as your native tongue. 

There are fewer experiences that can be as fulfilling as traveling and experiencing different parts of the world. We hope that your trip is perfect, and that you never have to actually use your travel insurance. If you are interested in purchasing travel insurance, please contact our specialists at +1 954 828 1819 or +44 (0)1624 678668 or visit us at mhginsurance.com to help identify the right travel insurance plan for your particular situation. Have a wonderful vacation!

Going on Holiday to the U.S? The Reasons You Need Travel Insurance

British Red Ensign flag waving off the back of a yachtEver wonder why a yacht or ship had a certain flag on the back of it? Or a certain city and country under the name of the ship? No, it’s not just a flag of their favorite country, or where they are headed next. Believe it or not, those flags and countries have a significant purpose in the maritime industry. A flag state, or flag of convenience, is the state that a yacht or ship is registered or licensed under. Meaning that they have to follow the laws of that state. 


Why Do Yachts and Other Vessels Need a Flag State?

If there were no flag states, then who would regulate vessels traveling through the seas? Where would their jurisdiction begin and end? Typically, a vessel needs to be registered under a flag state for international voyages. It’s considered illegal to sail the seas without being registered, much like it is illegal to drive without a license, so think of flag states like the DMV in the United States, or the DVLA in the United Kingdom.

Why Is Choosing the Right Flag State so Important? 

Choosing the right flag state is very important. There is a reason many commercial vessels register their flags offshore. It can impact how successful you are as a business, by having to follow certain employment and tax laws and other variables that can keep money from reaching your bottom line. It can also have an impact on your liability and privacy. This is why it is typical for many vessels to register offshore with a flag state that may be more “lenient” with certain laws, in order for them to make their business as successful as possible, or for owners to save as much money as possible.

Open Registry vs. Closed Registry

There are different types of registries, open and closed. Open registries allow vessel owners to be registered under their flag of convenience, and can staff a crew of many different nationalities. A closed registry is open only to vessels of that particular nation and must employ crew from that nation.

The Most Popular Flag States 

The most popular flag state is Panama, with almost a quarter of ocean vessels registering there. Other popular flags include Liberia, Marshall Islands, Malta, Singapore, and Hong Kong. For those that are curious, the most popular flag state for yachts is the Cayman Islands, and the most popular flag state for cruise ships is the Bahamas, with many cruise lines having their ships registered there. Part of the reason yachts and cruise ships are registered in these countries is because the Cayman Islands and the Bahamas have open registries, allowing them to hire large groups of people from around the world, while not having to follow strict employment laws, like the ones that exist in the U.S. or Europe. 

Do you work onboard a yacht or cruise ship and do you have marine crew insurance? For specific medical questions or emergencies you should always contact your insurance carrier directly. If you have any general questions about precertification, your current plan, or are interested in purchasing marine crew insurance, contact us at mhginsurance.com or call us at +1 954 828 1819 or +44 (0) 1624 678668. Our insurance specialists have the knowledge and experience to assist and guide you to the best coverage for your budget.

What Is the Purpose of a Flag State?

travel insurance claimPicture it. Sun, beach, a fruity drink in hand and a cool breeze blowing your hair. You and your partner are having the best summer vacation ever, just relaxing on an exotic island in the Caribbean, a million miles away from the daily grind and stresses of life. And BOOM! Just like that you fall and twist your ankle and have to seek medical attention. Good thing you bought travel insurance! But now what? 


Be Prepared 

The best way to handle a claim, is to know your insurance policy inside and out. Knowing all of the intricacies of your policy will let you know how much time you have to contact your carrier, phone numbers to call, the coverage you have, etc. Read your policy before you go on your trip, preferably at the point of purchase.

Contact the Insurance Company ASAP 

Don’t make any assumptions when it comes to your medical coverage or the claims process. If you have an accident or become ill while you are away, contact the insurance company as soon as possible, preferably immediately. The insurance company can offer valuable travel and medical assistance services that are available 24 hours a day, 365 days a year. They can also help you find Western-style medical facilities, medical and dental practices and pharmacies in addition to an array of other helpful services which can be a real stress reliever especially if you are in a country that you are not familiar with and where the primary language is different to your own.

Save All Documents 

When it comes time to filling out your claim form, you will be asked to provide backup documentation to substantiate the claim. Don’t worry if the documents are in a foreign language. Most international insurance companies can process claims in many different languages. Be sure to save all doctor reports, itemized bills, invoices and receipts so that when it comes time to claim, you will have all of your ducks in a row. Having the proper documents can be the difference of your claim being paid, or being denied. Keep in mind that all claims regarding illness or injury must be supported by a doctor.

Denied Claim 

You filled out and submitted your claim form with supporting documentation in a timely fashion and you just got the bad news that your claim has been denied. Understandably you are probably upset but instead of venting about it, file an appeal. You will be asked to write a letter as to why you think your claim should be covered and potentially may have to provide additional documentation to support your claim. The appeal process can take up to 90 days so remain patient. A good insurance broker will be able to assist you with this.

Not sure which plan is right for you? Speak with the insurance specialists at +1 954 828 1819 or +44 (0)1624 678668 or visit us at mhginsurance.com to help identify the right travel insurance plan for your particular situation. Have a wonderful vacation!

How to File a Travel Insurance Claim

newlywed“If there are any objections, speak now or forever hold your peace.” “Wait they don’t have life insurance!” Hopefully you don’t find yourself in this situation, and you already have a good life insurance policy in place. However, if you don’t have life insurance, it’s something you need to start thinking about it.  After the honeymoon of course! Who knows, maybe you will say I do again... to life insurance. See what I did there?  


Protect Your Spouse

Unfortunately, death is a part of life that we all have to experience and plan for. Not all marriages are like “The Notebook” where you and your partner live into your golden years and pass away together in each other’s arms. Life insurance is designed with your loved ones in mind and plays an important role in your overall financial planning. If you have anyone depending upon you financially, you probably need Life Insurance even if you are young and healthy. For most, this financial responsibility begins when they either get married or have a baby. Have you thought how your family, or those you care about, would manage without you financially? The grieving process is hard enough, don’t let your better half also have to worry about how they will pay the bills or be able to afford the mortgage. In the event of your untimely death, you want to be reassured that your husband or wife will be financially secure in the event of your passing.

Invest in Your Future Together 

Did you know that life insurance has other benefits besides providing a benefit to your beneficiaries? Certain policies such as a Whole Life policy can act as a way to save and invest money. In most cases, a Whole Life policy has a “cash value” that is invested and can earn as high as 5% interest. The cash value is calculated based on how much money you have paid so far in premiums, and after a certain amount of time, your cash value could be worth more than you have paid! Also, with a Whole Life policy, after a certain amount of time, you can cancel the policy and get back all of the money you have paid so far, and then some!

Lower Premium 

Getting married, buying a house and having baby are life events that prompt us to buy life insurance but it’s really something you should be considering even if you have no assets or dependents. Did you know that in most life insurance policies, you have the same monthly premium for the duration of the policy? That means if you’re paying $50 a month, you will be paying the same amount for the life of the policy. Unless you increase your coverage, you are locked in to a set premium. This is important because as you get older, policies become more expensive. Typically, you can expect your premium to double every 10 years. Good enough reason to stop putting off purchasing a life insurance plan, right? 

If you are interested in purchasing life insurance, or have any questions, we’re here to help! Please contact us today at 954 828 1819 or visit mhginsurance.com. Congratulations and cheers to many years of wedded bliss!

What Newlyweds Need to Know About Life Insurance

adviceAs insurance brokers we are here to help! Part of that assistance is our expert advice that we provide. So we thought it would be a great idea to ask our employees, “What is one piece of advice you would give your clients?” 


Mark Bononi- Director, Luxury Yacht Division 

Generally speaking, you get what you pay for. Typically, health insurance that has a lower cost will not have the same amount of coverage as one that costs more. If you are looking for health insurance that fits you best but you have a budget, seek advice from someone who knows what they’re talking about, and is experienced on the matter.

Edward “Mole” Telfer- Director, Cruise Division 

Providing a solid employee benefits package can be the key to attracting and retaining the industry’s best employees. Use a “Rolling Benefits Strategy” to build up your benefits over time.

Janine Jeffries- Director, Business Insurance Division

Give your agent a complete picture of the business and description of operations. Each business has unique attributes. The more your broker knows, or has a better understanding, the better we can do our job. Also, be sure to ask questions. You would be surprised how many needs are uncovered during a Q&A session with your broker.

Stephen Beck- Manager, Life & Health Division

I would advise our clients to not WORRY about “What if?” but to ASK about the cost of insuring themselves against each “What if?” that concerns them. Just ask, “How can I protect myself in the event of a ________________?” We have the answer.

Joanna Drysdale- Manager, Underwriting Services 

In our field, insurance isn’t just about protecting yourself against financial loss or covering your contractual obligations. It’s also about showing your employees that they’re valuable to you. Hanging on to a great bunch of crew season after season is worth so much more than the savings you make by skimping on crew benefits.

JW Haagensen- Account Executive, Inside Sales 

Disclose all current and past medical conditions when applying for insurance. Insurance enrollment forms are a contract and if you fail to reveal a portion of your medical history or provide incomplete information, the insurance company could cancel your policy. No matter how minor it may seem, it’s important to advise your entire medical history and keep a file.

Steve Jackson- Consultant, Yacht Division

Find an insurance broker who really knows their field. Having an understanding of the real life of a captain and his crew as well as the technical knowledge of the insurance industry is invaluable.

Clayton Swart- Manager, Business Development 

Whether you’re purchasing group insurance for your employees, insurance for your business or an individual plan for you and your family, it’s important to understand your policy. I know that insurance documents can be boring, but it’s really important that you read through them to make sure you understand the benefits and limitations of the plan. If you find anything confusing, it’s better to address those points before you need to use the plan.

MHG is here to help and provide assistance with all of your insurance needs. Whether you are looking for marine crew insurance, health insurance, life insurance, travel insurance, expatriate insurance or insurance for your business, we have the experience and knowledge to help you find the right policy. Please contact us at +1 954-828-1819 or +44 (0) 1624 678668 or visit us online at mhginsurance.com. Let our insurance specialists find you, your family, or group, the best insurance available for your budget.

If You Could Give One Piece of Advice to Your Clients, What Would It Be?

Jeff Martin Fort Lauderdale (May 11, 2015) – MHG Insurance Brokers announced today that Jeff Martin has joined the company as a Programmer. Martin will focus his efforts on streamlining certain administrative tasks in the company’s Customer Relationship Management system in addition to building customized client web portals and landing pages. Martin has had an award winning career, spanning over 20 years. Prior to MHG, Martin worked for multiple insurance carriers in addition to consulting work.


“Jeff has a wealth of experience in numerous programming languages and applications” said Kevin Knorr, IT Director at MHG Insurance Brokers. “As MHG continues to grow along with our IT needs, it’s good to have his capabilities in-house.”

MHG Insurance Brokers has had the pleasure of providing insurance advice and solutions to thousands of clients around the world. As MHG approaches its 25th year, the company continues to evolve and grow with the changing and diverse needs of clients, both on land and at sea.

About MHG Insurance Brokers 

Established in 1991 in Miami, Florida, MHG Insurance Brokers is an independent, global, full service insurance brokerage and consultative facility. Through its extensive relationships with international underwriting markets, MHG develops and provides a full range of employee benefits, risk mitigation programs, business insurance and financial services all supported by comprehensive attention to service support for all of our clients. In the marine community, MHG is well known for its expertise in the Maritime Labour Convention (MLC 2006) and developing MLC-aligned crew insurance solutions. In the U.S. MHG provides group and individual employee benefits along with advice on federal regulations regarding Health Care Reform and the Affordable Care Act. For more information about MHG Insurance Brokers and the services we provide, please visit mhginsurance.com

MHG Insurance Brokers Hires Jeff Martin as a Programmer

honeymoonEveryone knows the only reason people get married is to go on an extravagant vacation, better known as a honeymoon. Just kidding! However, if you are about to tie the knot, I am sure you are looking forward to your trip whether you’re going to be relaxing on the beach in Fiji, exploring the natural beauty of Costa Rica,  cruising the Mediterranean, or visiting some other top newlywed destination. Honeymoons are the one time when you are supposed to splurge and go all out when planning a vacation. From top of the line food, massages, and activities, couples don’t hesitate to celebrate their future life together by enjoying some of the most lavish trips this world has to offer, creating an even greater need for insurance coverage. Although it should be a priority to obtain coverage for any trip that you take abroad, protecting your investment in your honeymoon is a must!  Here are 5 reasons you may need a trip cancellation plan in order to protect the investment made on your honeymoon! Oh, and remember to book the honeymoon suite!


Injury or Illness 

Your spouse told you it wasn’t a good idea to have oysters at the wedding and now you find yourself going toe to toe with food poisoning. If you get ill, or injured, I would highly doubt that you would be looking forward to your honeymoon. You may want to reschedule, or get your money back and book something else.

Jury Duty 

Is it me, or does jury duty seem to always have the worst timing? Sometimes there is nothing you can do about it, and no way to get out of it. By purchasing a trip cancellation plan, your investment in your honeymoon will be protected should you be called for jury duty.

Work Related 

Many stress the importance of a good work/life balance; however, sometimes work can get in the way of your leisure time, especially if you hold a key position in the company. If a last minute meeting comes up, or there is an emergency situation that requires you to come in to work as you are supposed to be leaving on your trip, a good trip cancellation plan could be your best friend.

Labor Strike 

Labor strikes can happen at any time. Airlines could be having disputes, and sometimes their workers will look to take the power in their own hands. If this happens, and it affects your flight or trip, a good trip cancellation plan can reimburse you the amount of your trip, or the policy maximum, whichever is lower.

Losing Your Job 

Losing your job is an unfortunate reality that many of us may have to face at one point or another in our lives.  Usually this is unexpected, and losing your job leading up to your wedding and honeymoon is a sure way to put a damper on things. Not to mention, you may not be able to afford your trip anymore. In this case, you may want to have that money that you already invested back, especially in a time as tough as this one. 

Congratulations on saying “I do!” MHG wishes you safe travels along your journey during your trip. If you are interested in purchasing a trip cancellation plan, or travel insurance, or have any questions or concerns, please contact us at +1 954 828 1819 or +44 (0)1624 678668 or visit us at mhginsurance.com. Our insurance brokers have the experience to assist you in selecting the right plan for you, with the best value. Enjoy your honeymoon!

Planning Your Honeymoon? 5 Reasons to Consider a Trip Cancellation Plan

repatriatingLucy…I’m home! You’ve been working for several years as an expat and now that you’ve completed your contract, it’s time to go home. Phew! It really has been a whirlwind experience. From the great friends that you have met from around the world, to the amazing places you have visited, you sure have made a lifetime of memories! But now that your time to head back home is drawing near, you might be feeling a range of emotions from excitement to sadness. Of course you’re looking forward to reuniting with old friends and spending time with family, but you’ve also made a life for yourself in this place far from home and you’re going to miss it immensely! As you start preparing yourself for the transition back home, here are a few things to consider. 


Déjà vu                                                

Packing boxes, finding new schools for the children, closing out accounts, canceling subscriptions, garage sale…sound familiar? Well, unfortunately everything you did on your way over, you’re going to have to do again on your way back home. The best advice that we can give is to take one thing at a time because it’s easy to get overwhelmed. There are going to be hiccups along the way but try to take them in stride.

Finances 

Many expats while away from their home country, pay a different tax, such as a non-resident tax. When repatriating, you may have to re-register as a resident in order to begin to pay the necessary taxes, and avoid back taxes in the future. Also, while living abroad, you may have had your bank account(s) in an international bank, or a bank of that country. Now you may want to transfer your money to a local or domestic bank, and close out the old accounts.

Emotional Concerns

While you may be very excited to return home, repatriating can be a bittersweet experience. Yes, you may be returning to your family, loved ones, and old friends, but you are leaving new ones. However long you have been at your new home, whether 5, 10, or 20 years, there are a plethora of memories that you cherish. The feelings and emotions you could be going through may be similar to those that you had when you first left. Also, this can be a stressful time. After all, you are moving your whole life from one place to another. Again.

Health Insurance 

You have a long list of items on your to-do list, but one of the most important is arranging your health insurance. As an expat, you probably had an international health insurance plan, but now that you’re returning home, your coverage needs will be different and it’s important that you find a plan that will match your new lifestyle. Depending on where you call home will determine the type of plan you need, or whether or not you even need insurance. For example, if you’re returning to a social system, you may not need health insurance at all. Maybe you are retiring, and moving back to the U.S. where you may be eligible for Medicare, or maybe you will have to purchase an individual health insurance plan. 

Many of us at MHG are expats ourselves and understand the global insurance needs of international businesses, individuals, and families living and working around the world. Our Insurance Specialists have the experience, knowledge, and access to multiple international insurance carriers to help you find the most suitable plan based on your budget and future plans. At MHG Insurance Brokers, our commitment to your well-being does not end once you have purchased a plan; through our “Concierge Broker Service”, we will continue to assist you with questions about your policy and provide guidance throughout the claims process if necessary. Call MHG Insurance Brokers at +1 954-828-1819 or +44 (0) 1624 678668 or visit us online at mhginsurance.com for help finding insurance coverage for you, your family or business!

What to Expect when Repatriating